Help & FAQ
Everything below is already built into the app — here's how to actually use it.
How do I save a memory?
Type it in the Capture tab, or say it out loud: on iPhone, "Hey Siri, save to Memorie" works from anywhere, even a locked screen, no app opening required. On Android, tap the "Memorie Capture" widget on your home screen and just start talking. Either way, it saves the moment you finish speaking.
How do I ask Memorie something?
Type your question in the Ask tab, or ask out loud the same way you save: "Hey Siri, ask Memorie" on iPhone, or tap the "Ask Memorie" widget on Android. You can ask follow-up questions right after the first answer without saying the wake phrase again.
I asked by voice and it mentioned photos - how do I actually see them?
A voice answer is spoken, but photos need to be seen. If your question matches a saved photo, just say "show me" or "take me to it" and Memorie opens straight to that result. You'll also get a notification with the same result if you'd rather come back to it later.
Can I save something from another app?
Yes - share a link, address, or text from almost any app (Safari, Maps, Notes, and more) using that app's Share button, and choose Memorie. It saves automatically with no extra taps.
What actually happens to my photos?
In the mobile app, only a thumbnail is uploaded for search and description - the original photo never leaves your device. On iOS, Apple's "Limited Access" photo permission (choosing specific photos instead of allowing all) is fully supported, but Memorie can only search photos you've actually granted it access to - if a photo you're looking for isn't turning up, check your device's Settings to confirm it's been shared.
Why do I need to "index" my photos first?
In the mobile app, indexing is what turns your photo library into something Memorie can actually search and describe - it's a one-time (or whenever you add more) pass where each photo you select gets described and saved as a searchable memory. Nothing happens to a photo until you choose to index it.
Who are the "People" and "Pets" I see in the app?
Memorie automatically notices names mentioned in what you save - "had lunch with Sarah" creates a person you can tap into to see every memory that mentions them. Same for a pet you've named. There's no manual add yet; it's entirely built from what you've already saved.
Can Memorie show me a real phone number or email for someone?
In the mobile app, open a person from the People tab - if their name matches someone in your phone's contacts, Memorie links them automatically and shows their number and email right there, tap to call or email directly. If there's any doubt about the match, you'll be asked to pick the right contact yourself rather than Memorie guessing. Change or Unlink is always available, and you can correct a person's name if it wasn't captured quite right. On iOS, if you chose to share only some contacts (Apple's "Select Contacts" option), Memorie can only find people among those - add more any time from Settings > Privacy & Security > Contacts > Memorie. On iPhone, tapping an email always opens Apple Mail unless you've changed your default Mail app - to use Gmail or another app instead, go to Settings > Mail > Default Mail App and pick it there; this applies system-wide, not just in Memorie.
Does Memorie remind me about birthdays or anniversaries?
In the mobile app, from Settings, tap Phone Calendar and select which of your device's calendars Memorie can read (Google, iCloud, Outlook - whichever are already syncing to your phone). If an upcoming event is a birthday or anniversary for someone linked in People, it shows on the People tab under "Coming up," and if you've saved a past memory about a gift for that person, it's shown alongside ("Last time: got her a scarf"). You'll also get a notification a few days ahead. This detection itself is fully on-device - nothing is uploaded, and only calendars you've explicitly selected are used. Separately, if you're on the Assistant plan and connect Google or Outlook Calendar (Settings > Assistant) for your morning briefing, those specific accounts' events do sync to Memorie's servers - a distinct feature from birthday detection, and the calendar picker shows a badge on any account that's also synced that way.
Can I add a PDF or other file, not just photos?
In the mobile app, yes - from Settings, tap "Add files" and choose one or more files (PDF, Word .doc/.docx, RTF, .txt, .csv, or Markdown). The real text is extracted directly, not described by AI, so exact numbers, dates, and names come through accurately - a scanned PDF with no real text layer can't be read this way and won't save. Open the resulting memory and tap Share or Download any time to send the original elsewhere or save it to your device.
Can Memorie read my Gmail or Outlook?
In the mobile app, the easiest way for any provider: from Settings, under Email, find "Import via email" and copy your personal Memorie address. Forward any email to it - from Gmail, Yahoo, iCloud, work email, anything - and it becomes a searchable memory within a minute or two. Save the address as a contact once so forwarding is a single tap from then on. Outlook (Outlook.com/Hotmail personal accounts) also has a direct connect option: from Settings, tap Email and connect your account, then choose which folders Memorie should scan and how far back (30/90/365 days) - nothing outside what you pick is ever read. Rather than pointing Memorie at your whole inbox, we recommend creating a dedicated folder (for example, "Memorie") and moving just the emails you actually want saved - reservations, receipts, plans - into it, then scanning only that. Disconnecting stops access immediately. Added a folder after connecting? Pull down on the Email settings screen to refresh the list. Open any Outlook email memory and tap "View original email" to see it with its real formatting instead of the plain extracted text - it downloads to your device, then Save to Files and reopen from there. Gmail doesn't have a direct connect option - forwarding is the way in. If an email's real content is a PDF attachment rather than its own text, forwarding won't pull that attachment in yet - for those, open it, tap the three-dot menu, tap Print, choose "Save as PDF," then share that PDF to Memorie the same way you'd share any file.
What's the Today tab / morning briefing?
In the mobile app, from Settings, tap Assistant (available on the Assistant plan) and turn on Morning briefing - pick which day(s) and what time, and Memorie puts together a short summary from your calendar events, recent email, and things you've flagged as a task or want, ready on the Today tab and sent as a push notification at your chosen time on Android. Calendar events come from either your device's calendars, synced whenever you open the app, or - for always-fresh events even when the app's closed - Google Calendar and/or Outlook Calendar connected under Settings > Assistant > Calendar (you can connect more than one account of either kind). On iOS, which can't yet receive that kind of notification (see below), the same content is instead scheduled as a local notification the next time you open the app, so it may be a little behind if the app's been closed a while. Meeting prep works the same way but automatically, with no schedule to set - about two hours before a calendar event, Memorie puts together a short heads-up, including anything you've saved about the person you're meeting if they're linked in People. Neither feature reads your calendar events into Browse - they're only ever used as context for these two features, never saved as memories themselves.
Can my phone's Reminders, Google Tasks, or Outlook Tasks show up in my morning briefing too?
Yes - from Settings > Assistant, under "Reminders & Tasks," turn on "Include your Reminders app" on iPhone, or connect Google Tasks and/or Outlook Tasks on Android (you can connect more than one account of either kind). Reminders or tasks due today or overdue are then mentioned in your morning briefing alongside your calendar events. On Android this is a real one-time Google or Microsoft sign-in - the same kind of consent screen as connecting email - and Memorie only ever reads a task's title and due date, nothing else in your account. On iPhone it's just a permission grant, no sign-in needed. Either way, nothing is read unless you turn it on, and this feature (like the rest of Assistant) needs the Assistant plan.
What are relationship nudges and weekly review?
In the mobile app, also in Settings > Assistant, both work like Morning briefing (pick a day and time), just weekly instead of daily. Relationship nudges gently point out someone who hasn't come up in your memories in a few weeks, with whatever Memorie remembers about them, so you can decide whether to reach out - it only knows what's been captured in Memorie, not whether you've actually been in touch. Weekly review looks back at the past week - how much you captured and any real highlights - it can only report what was recorded, not whether a task or want is actually finished, since Memorie doesn't track completion. Both show up on the Today tab and follow the same Android push / iOS local-notification split described below.
Why does Memorie's push notification setup differ between Android and iPhone?
Android push works today. iPhone push (real, remote notifications like Morning briefing's) needs Apple's Push Notification service, which this app can't use yet without a paid Apple Developer account - a step planned for closer to launch. Until then, iOS gets the same Assistant content shown right on the Today tab, plus a local notification scheduled whenever you next open the app - not a true push, but no feature is silently missing.
I made a mistake in something I saved - can I fix it?
Yes. Open the memory from Browse or People, and edit the Original capture text directly, or add a Note with extra context. Corrections are saved instantly and reprocessed to keep search accurate.
Is my data private?
Memorie is single-user and private by design - no other person can see your memories, there are no public links, and no way for anyone else to access your account short of looking at your unlocked device. The Share/Download buttons on a document memory just export your own file to another app or your device's storage - that's not the same as sharing your account or memories with anyone else. Want everything at once? Settings > Export memories bundles every memory, person, and pet - plus the original photos and documents behind them - into one downloadable file, any time you want it. See Privacy & data for exactly what's stored and for how long.
What's included in each plan?
Free includes 20 questions a day and 200 photos and documents combined (kept forever) - every one you add counts toward that total, whether it's one at a time or a batch, but Free can't use the passive full-library photo scan (Pro/Assistant only) - and no email import either (neither the forwarding address nor connecting Gmail or Outlook). Pro ($14/mo or $140/yr) removes the question limit entirely, raises the photo/document total to 500 combined a month, and adds email import up to 20 emails a day. Assistant ($29/mo or $290/yr) includes everything Pro does, plus the Assistant features described above (Morning briefing, Meeting prep, relationship nudges, weekly review), 1,500 photos and documents combined a month, and 50 emails a day. Photos and documents share one monthly total on paid plans - add however many of each you like, as long as the combined count stays under your plan's limit. A photo or document that arrives as an email attachment - forwarded, or synced from a connected Gmail or Outlook account - counts the same way a direct upload does.